Organization-Wide AI Strategy Helping A NYC Nonprofit Expand Technology Learning

About Urban Arts

Urban Arts is a New York City nonprofit helping young people from underrepresented communities learn technology, game design, and creative digital skills. CoPilot helped the leadership team shape an AI strategy across the organization and began supporting training and enablement for responsible adoption.

What Urban Arts was facing

The challenge

A mission-driven organization needs to understand where AI can help programs, operations, staff, and students without chasing tools for their own sake. The leadership team needed a strategy that matched the mission and gave staff a practical way to engage with AI.

The challenge was to create a clear organization-wide direction while respecting program realities, staff capacity, and the responsibility that comes with teaching emerging technology.

What we built

We helped Urban Arts build an AI strategy across the organization and begin training and enablement for leaders and staff.

The work focused on a practical AI roadmap, priority use cases, training needs, and enablement patterns for teams across the nonprofit. Rather than starting with software, CoPilot helped leadership define where AI could strengthen the mission and where guardrails were needed.

The result is a clearer path for staff adoption, program exploration, and responsible experimentation as Urban Arts continues helping students build technology and game design skills.

Key results